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Search for templates, guides, or answers to compliance questions.

Certification Exam

Every course ends with a final exam. Score 90% or higher to earn your certificate.

2026 Regulatory Updates

Consent language after the one-to-one rule was vacated, plus the 10-business-day opt-out rule.

Contact Support

Reach our compliance support team for personalized assistance.

Frequently Asked Questions

What is the passing score for certification?
Each course ends with a final certification exam, and you need a score of 90% or higher to earn your MyTCRPlus certificate. The exam opens once you have marked every module complete, and each attempt draws a new set of questions from the course's question bank (most courses use 75 questions with a 120-minute limit; the exam page shows the details for your course). You may retake the exam after a 24-hour waiting period.
Are templates legally binding?
No. All templates are for educational purposes only. You must consult with your organization's legal counsel before implementing any policy or contract.
How often is content updated?
Content is reviewed quarterly. Major regulatory changes (like the FCC 2026 rules) are integrated immediately via urgent bulletins.
Where is the One-to-One Consent guide?
Download the One-to-One Consent Language Library from the Resource Library below (Templates & Policies). It is also referenced in Module 2 of each course.
How do I reset my password?
Click "Forgot Password" on the login page, enter your email address, and follow the instructions sent to your inbox to reset your password.
Can I add more users to my organization?
Yes. Contact us about enterprise licensing to add multiple users under a single organization account with centralized billing and progress tracking.

Resource Library

5 Assets

Master TCPA Compliance Policy Template

Module 10 • Comprehensive internal policy manual structure.

DOCX 41 KB

TCPA Penalties Exposure Calculator

Module 1 • Interactive tool to estimate statutory damages exposure.

XLSX 6 KB

Vendor Due Diligence Questionnaire

Module 9 • 50-point checklist for assessing third-party risk.

PDF 252 KB

One-to-One Consent Language Library

Module 2 • Pre-approved disclosure scripts for web, SMS, and voice.

PDF 154 KB

Compliance KPI Dashboard

Module 10 • Power BI/Excel template for tracking DNC and consent metrics.

XLSX 7 KB

Need more help?

Our compliance support team is available Mon-Fri, 9am-5pm EST.

Open a support request

Or email info@mytcrplus.com