Privacy Policy
Last updated: January 1, 2026
1. Information We Collect
We collect information you provide when you:
- Create an account (name, email, phone, company)
- Purchase a course (billing information processed through WooCommerce)
- Complete course assessments (quiz scores, progress data)
- Participate in forums (discussion posts, comments)
- Contact support (inquiry details)
2. How We Use Your Information
We use your information to:
- Provide and maintain your account and course access
- Track your learning progress and issue certificates
- Send course-related communications (enrollment confirmations, password resets)
- Improve our platform and course content
- Comply with legal obligations
3. Data Sharing
We do not sell your personal information. We may share data with:
- WooCommerce / Stripe: Payment processing for course purchases
- Email service providers: Delivering transactional emails
- Legal authorities: When required by law
4. Data Security
We implement industry-standard security measures including:
- Encrypted database storage (bcrypt password hashing)
- HTTPS/SSL encryption for all data in transit
- HMAC-signed webhook verification for purchase processing
- Session management with secure cookies
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and associated data
- Export your data in a portable format
- Withdraw consent for marketing communications
To exercise these rights, contact us at info@mytcrplus.com.
6. Cookies
We use essential cookies for session management and authentication. We do not use tracking cookies or third-party analytics cookies. You can control cookie settings through your browser.
7. Data Retention
We retain your account data for as long as your account is active. Course progress and certificate records are retained for compliance purposes. You may request account deletion at any time.
8. Third-Party Links
Our platform contains links to third-party sites (e.g., WooCommerce for purchases). We are not responsible for their privacy practices. Please review their policies separately.
9. Changes to This Policy
We may update this policy periodically. Material changes will be communicated via email or platform notice.
10. Contact
For privacy-related inquiries:
Email: info@mytcrplus.com
MyTCRPlus Learning Platform
United States