Comprehensive training on the Telephone Consumer Protection Act (TCPA) covering consent requirements, Do Not Call regulations, calling technology compliance, vendor management, and enforcement. Includes the latest 2026 regulatory updates including one-to-one consent requirements.
12 modules • 17h total
Understanding the core legal framework, history, and enforcement structure of the Telephone Consumer Protection Act.
Master the requirements for prior express written consent, including signature requirements and disclosures.
Learn the requirements for Do Not Call compliance, opt-out mechanisms, and maintaining suppression lists.
Understand restrictions on ATDS, artificial/prerecorded voice messages, and technology compliance.
Best practices for managing third-party vendors, contractual requirements, and oversight responsibilities.
Building and implementing an effective TCPA compliance program with policies, procedures, and controls.
Implementing monitoring systems, conducting compliance audits, and measuring program effectiveness.
Emerging trends in telemarketing regulation, technology evolution, and future compliance considerations.
Advanced vendor management strategies, risk assessment, and vendor compliance oversight.
Designing and implementing comprehensive TCPA compliance program architecture and governance.
Latest regulatory developments, emerging technologies, and future-proofing your compliance program.
Comprehensive certification exam covering all 11 modules of the MyTCRPlus Playbook. Test your knowledge with questions from across the entire curriculum.
This comprehensive course is designed for compliance officers and teams. Upon successful completion, you'll earn a TCPA Professional Certification certification.
Compliance Version: FCC 2026 / TCPA January 2026
Last regulatory update: January 1, 2026