TCPA/TCR compliance for hotels, resorts, and travel brands. Covers guest consent, loyalty program messaging, OTA risk management, international compliance, and multi-property operations.
13 modules • 20h total
TCPA applicability to hospitality and travel: reservation confirmations, loyalty programs, and promotional campaigns.
Registering hospitality campaigns for reservation reminders, check-in instructions, and guest service communications.
Consent capture at booking: OTA vs. direct consent, loyalty enrollment opt-in, and post-stay communication consent.
Classifying hospitality messages: transactional reservation updates vs. promotional offers vs. loyalty rewards.
Preventing guest service messages from acquiring marketing characteristics that trigger full TCPA consent requirements.
Managing opt-outs from guests while maintaining reservation and safety communication obligations.
TCPA compliance for hotel and airline loyalty programs: points alerts, tier notifications, and exclusive offers.
Managing TCPA consent risk from bookings made through OTAs, GDS platforms, and third-party travel agencies.
GDPR, CASL, and international messaging regulations for global hospitality brands operating across jurisdictions.
Compliance for hotel groups with multiple properties: brand-level consent, property-level operations, and unified suppression.
Hospitality SMS audit procedures: PMS consent records, booking channel attribution, and consent evidence retention.
Hospitality TCPA litigation defense: OTA booking consent evidence, loyalty program consent documentation, and class action risk.
Comprehensive exam covering all Hospitality & Travel SMS Compliance modules. 90% passing score required.
This comprehensive course is designed for all professionals. Upon successful completion, you'll earn a professional certificate demonstrating your expertise.
MYTCRPLUS.com is not affiliated with The Campaign Registry. TCR and The Campaign Registry are trademarks owned by The Campaign Registry. The use of TCR is nominative use, meaning the term is employed solely to identify and refer to the official 10DLC services and requirements of The Campaign Registry without suggesting any sponsorship, endorsement, or affiliation. Mytcrplus.com provides tools and templates to support compliance efforts but does not provide legal advice. Compliance requirements vary by industry, jurisdiction, and use case. You are responsible for ensuring your messaging practices comply with applicable laws, obtaining appropriate consent from recipients, and monitoring ongoing compliance as regulations evolve. Consult legal counsel if you are unclear about your specific compliance situation.