Healthcare & Telehealth SMS Compliance - MyTCRPlus

Healthcare & Telehealth SMS Compliance

Dual HIPAA/TCPA compliance for healthcare providers and telehealth platforms. Covers patient consent, PHI exclusions, appointment messaging, BAA requirements, wellness marketing, and multi-specialty operations.

Difficulty: Advanced
Duration: 20h
Modules: 13

What You'll Learn

Course Curriculum

13 modules • 20h total

Module 1 - Dual Regulatory Foundation

HIPAA and TCPA as parallel compliance frameworks for telehealth SMS: scope, applicability, and priority rules.

⏱ 1h 30m 📚 Theory

Module 2 - TCR Registration for Healthcare

Campaign registration for healthcare use cases: appointment reminders, care coordination, and telehealth notifications.

⏱ 1h 30m 📚 Practical

Module 3 - Patient Consent Management

Obtaining, documenting, and managing dual HIPAA/TCPA consent for patient text messaging programs.

⏱ 1h 30m 📚 Practical

Module 4 - PHI Exclusions & Safe Harbors

HIPAA safe harbors for treatment communications and how to structure telehealth SMS to minimize PHI exposure.

⏱ 1h 30m 📚 Theory

Module 5 - Appointment Contamination Prevention

Preventing appointment reminder messages from becoming marketing communications under TCPA.

⏱ 1h 30m 📚 Case study

Module 6 - Opt-Out & EHR Integration

Synchronizing TCPA opt-outs with EHR systems and care coordination platforms to prevent re-contact violations.

⏱ 1h 30m 📚 Practical

Module 7 - Wellness Marketing Compliance

TCPA compliance for wellness campaigns, preventive care outreach, and health program promotions.

⏱ 1h 30m 📚 Theory

Module 8 - Telehealth Architecture Compliance

Compliance architecture for telehealth platforms: consent flows, session reminders, and post-visit messaging.

⏱ 1h 30m 📚 Practical

Module 9 - BAA Requirements & Implementation

BAA requirements for telehealth SMS vendors, implementation checklist, and ongoing oversight.

⏱ 1h 30m 📚 Practical

Module 10 - Multi-Specialty Practice Compliance

Managing compliance across multiple specialties with different messaging needs, consent types, and risk profiles.

⏱ 1h 30m 📚 Case study

Module 11 - Dual Regulatory Documentation

Creating documentation systems that satisfy both HIPAA audit requirements and TCPA litigation defense needs.

⏱ 1h 30m 📚 Practical

Module 12 - Litigation Defense Strategies

Healthcare-specific TCPA litigation defense including consent evidence, damages mitigation, and settlement strategy.

⏱ 1h 30m 📚 Case study

Module 13 - Final Certification Exam

Comprehensive exam covering all Healthcare & Telehealth SMS Compliance modules. 90% passing score required.

⏱ 2h 📚 Assessment

About This Course

This comprehensive course is designed for all professionals. Upon successful completion, you'll earn a professional certificate demonstrating your expertise.

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Course Features

  • ✓ Self-paced learning
  • ✓ 13 comprehensive modules
  • ✓ Interactive quizzes & assessments
  • ✓ Professional certification
  • ✓ Downloadable resources
  • ✓ Lifetime access