Gold's Gym TCPA & TCR Compliance Certification

Complete TCR, A2P 10DLC, and TCPA compliance training specifically designed for Gold's Gym franchise owners, operators, sales staff, and managers sending text messages to members and leads. Covers franchise-specific compliance requirements, corporate vs franchisee registration models, and multi-location consent management.

Difficulty: Intermediate
Duration: 13h
Modules: 11

What You'll Learn

Course Curriculum

11 modules • 13h total

Module 1 - Introduction to SMS Compliance in Fitness & Franchising

Why TCR/A2P/10DLC/TCPA compliance matters for gym operators. Calculate penalty exposure for lead generation and membership messaging violations.

⏱ 1h 📚 Theory

Module 2 - TCR Brand Registration

Complete TCR brand registration for Gold's Gym franchises. Navigate corporate vs. franchisee registration models and trust score optimization.

⏱ 1h 15m 📚 Practical

Module 3 - TCR Campaign Registration & Use Cases

Select correct TCR use cases for PT appointments, dues reminders, promotional campaigns, and lead nurturing. Create compliant sample messages.

⏱ 1h 30m 📚 Practical

Module 4 - TCPA Consent Requirements

Draft compliant consent language for membership sign-ups, guest pass downloads, and lead generation. Apply one-to-one consent rule to franchise operations.

⏱ 1h 15m 📚 Theory

Module 5 - Opt-Out Management & STOP Compliance

Implement immediate STOP request processing for member cancellations and win-back campaigns. Maintain suppression lists across locations.

⏱ 1h 📚 Practical

Module 6 - Message Content Compliance

Identify prohibited content in fitness messaging. Apply content guidelines to promotional campaigns, supplement sales, and personal training offers.

⏱ 1h 📚 Practical

Module 7 - Transactional vs. Marketing Classification

Define the transactional/marketing line for class reminders, dues alerts, and promotional offers. Avoid contamination rule violations.

⏱ 1h 📚 Case study

Module 8 - Vendor & Platform Management

Evaluate SMS platform vendors for TCR integration. Negotiate compliant agreements with lead generation companies and CRM providers.

⏱ 45 min 📚 Practical

Module 9 - Monitoring, Auditing & Enforcement

Implement ongoing compliance monitoring for franchise locations. Conduct quarterly audits and respond to FCC inquiries and class actions.

⏱ 1h 📚 Practical

Module 10 - Building Your Franchise Compliance Program

Design comprehensive SMS compliance program for Gold's Gym franchise operations. Develop policies for multi-location consent and suppression management.

⏱ 1h 15m 📚 Practical

Module 11 - Gold's Gym Certification Exam

Comprehensive 75-question certification exam covering all aspects of TCR, A2P 10DLC, and TCPA compliance for fitness franchise operations. 90% pass required (68/75), 120 minute time limit.

⏱ 2h 📚 Assessment

About This Course

This comprehensive course is designed for all professionals. Upon successful completion, you'll earn a professional certificate demonstrating your expertise.

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Course Features

  • ✓ Self-paced learning
  • ✓ 11 comprehensive modules
  • ✓ Interactive quizzes & assessments
  • ✓ Professional certification
  • ✓ Downloadable resources
  • ✓ Lifetime access