Financial Services SMS Compliance - MyTCRPlus

Financial Services SMS Compliance

TCPA/TCR compliance for banks, lenders, and financial institutions. Covers account consent, debt collection rules, number reassignment risk, lead list due diligence, and regulatory recordkeeping.

Difficulty: Advanced
Duration: 20h
Modules: 13

What You'll Learn

Course Curriculum

13 modules • 20h total

Module 1 - TCPA Foundations for Financial Services

TCPA applicability to financial communications: account alerts, loan servicing, collections, and marketing.

⏱ 1h 30m 📚 Theory

Module 2 - TCR Registration

Registering financial use case campaigns: account notifications, loan reminders, and fraud alerts.

⏱ 1h 30m 📚 Practical

Module 3 - Account Consent Management

Obtaining and documenting consent through account opening, online banking enrollment, and mobile app onboarding.

⏱ 1h 30m 📚 Practical

Module 4 - Message Classification

Classifying financial messages: account alerts vs. marketing, fraud notifications vs. cross-sell offers.

⏱ 1h 30m 📚 Theory

Module 5 - Contamination Prevention

Preventing fraud alerts and account notices from being reclassified as unsolicited marketing.

⏱ 1h 30m 📚 Case study

Module 6 - Opt-Out Management

Processing opt-outs while maintaining required regulatory communications and account security alerts.

⏱ 1h 30m 📚 Practical

Module 7 - Marketing Compliance

TCPA compliance for financial marketing: mortgage refinance outreach, credit offers, and investment product promotions.

⏱ 1h 30m 📚 Theory

Module 8 - Debt Collection Compliance

TCPA rules for debt collection SMS: consent from debtors, time-of-day restrictions, and Reg F compliance.

⏱ 1h 30m 📚 Theory

Module 9 - Number Reassignment Risk

Managing TCPA liability from reassigned mobile numbers: NRSC scrubbing, safe harbor procedures, and liability documentation.

⏱ 1h 30m 📚 Case study

Module 10 - Lead List Risk Management

Financial services lead list due diligence: consent chain validation, aggregator contracts, and purchased list risk.

⏱ 1h 30m 📚 Case study

Module 11 - Regulatory Recordkeeping

Financial services compliance recordkeeping: consent retention, call log requirements, and multi-regulator audit readiness.

⏱ 1h 30m 📚 Practical

Module 12 - Litigation Defense Strategies

Financial TCPA litigation defense: consent documentation, NRSC evidence, debt collection safe harbor, and class action strategy.

⏱ 1h 30m 📚 Case study

Module 13 - Final Certification Exam

Comprehensive exam covering all Financial Services SMS Compliance modules. 90% passing score required.

⏱ 2h 📚 Assessment

About This Course

This comprehensive course is designed for all professionals. Upon successful completion, you'll earn a professional certificate demonstrating your expertise.

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Course Features

  • ✓ Self-paced learning
  • ✓ 13 comprehensive modules
  • ✓ Interactive quizzes & assessments
  • ✓ Professional certification
  • ✓ Downloadable resources
  • ✓ Lifetime access