TCPA/TCR compliance for e-commerce and retail brands. Covers checkout consent flows, retargeting risk, loyalty programs, omnichannel consent, seasonal campaign management, and litigation defense.
13 modules • 20h total
TCPA and state law applicability to retail SMS: transactional messages, marketing texts, and abandoned cart outreach.
Registering retail and e-commerce campaigns for promotional, transactional, and loyalty use cases.
Designing compliant checkout consent: pre-checked boxes, MLP requirements, and consent capture at point of sale.
Classifying retail messages: order confirmations vs. promotions, shipping vs. marketing, loyalty vs. upsell.
TCPA risk in cart abandonment, browse abandonment, and retargeting SMS campaigns.
Processing retail opt-outs across transactional and promotional lists without disrupting order communications.
Compliance for promotional SMS: flash sales, coupon codes, seasonal offers, and new product launches.
Managing TCPA compliance for loyalty and rewards programs: points updates, tier notifications, and exclusive offers.
Consent architecture across web, app, in-store, and SMS channels: unified consent records and cross-channel opt-outs.
Managing compliance during high-volume periods: holiday campaigns, back-to-school, and Black Friday SMS programs.
Maintaining consent records for TCPA defense: timestamp evidence, IP logs, and checkout flow documentation.
Retail TCPA litigation defense: checkout consent evidence, promotional classification disputes, and class action risk.
Comprehensive exam covering all E-Commerce & Retail SMS Compliance modules. 90% passing score required.
This comprehensive course is designed for all professionals. Upon successful completion, you'll earn a professional certificate demonstrating your expertise.
MYTCRPLUS.com is not affiliated with The Campaign Registry. TCR and The Campaign Registry are trademarks owned by The Campaign Registry. The use of TCR is nominative use, meaning the term is employed solely to identify and refer to the official 10DLC services and requirements of The Campaign Registry without suggesting any sponsorship, endorsement, or affiliation. Mytcrplus.com provides tools and templates to support compliance efforts but does not provide legal advice. Compliance requirements vary by industry, jurisdiction, and use case. You are responsible for ensuring your messaging practices comply with applicable laws, obtaining appropriate consent from recipients, and monitoring ongoing compliance as regulations evolve. Consult legal counsel if you are unclear about your specific compliance situation.