TCPA/TCR compliance for B2B service providers. Covers B2B consent requirements, field operations compliance, contract clauses, EBR management, and list audit best practices.
13 modules • 20h total
TCPA applicability to business-to-business communications, the B2B exemption myth, and real compliance obligations.
Campaign registration for B2B service use cases: appointment reminders, service notifications, and account communications.
Consent requirements for business contacts: business line vs. personal mobile, job-title consent, and procurement messaging.
Classifying B2B service messages: transactional vs. marketing, account notices vs. promotional outreach.
Preventing B2B service notifications from acquiring marketing characteristics that trigger full TCPA obligations.
Processing opt-outs from business contacts and updating CRM/marketing platforms to prevent re-contact.
TCPA compliance for B2B marketing: lead nurture, upsell campaigns, renewal outreach, and event invitations.
Compliance for field service texting: technician dispatch, job status updates, and customer confirmation messages.
Drafting and reviewing TCPA compliance clauses in client agreements, vendor contracts, and service terms.
Documenting and leveraging Established Business Relationships for B2B outreach compliance.
Auditing contact lists for scrubbing requirements, consent status verification, and data hygiene procedures.
B2B TCPA litigation defense: mobile vs. business line disputes, B2B consent evidence, and risk mitigation.
Comprehensive exam covering all Business Services SMS Compliance modules. 90% passing score required.
This comprehensive course is designed for all professionals. Upon successful completion, you'll earn a professional certificate demonstrating your expertise.
MYTCRPLUS.com is not affiliated with The Campaign Registry. TCR and The Campaign Registry are trademarks owned by The Campaign Registry. The use of TCR is nominative use, meaning the term is employed solely to identify and refer to the official 10DLC services and requirements of The Campaign Registry without suggesting any sponsorship, endorsement, or affiliation. Mytcrplus.com provides tools and templates to support compliance efforts but does not provide legal advice. Compliance requirements vary by industry, jurisdiction, and use case. You are responsible for ensuring your messaging practices comply with applicable laws, obtaining appropriate consent from recipients, and monitoring ongoing compliance as regulations evolve. Consult legal counsel if you are unclear about your specific compliance situation.