TCPA/TCR compliance for automotive dealerships. Covers multi-rooftop consent, BDC risk, service-lane messaging, DMS integration, EBR management, and litigation defense for automotive SMS programs.
13 modules • 20h total
TCPA applicability to dealership communications: sales, service, F&I, and BDC outreach.
Registering dealership campaigns for sales follow-up, service reminders, and promotional messages.
Consent architecture for dealer groups with multiple locations: shared consent, location attribution, and brand segregation.
Classifying dealership messages: transactional vs. marketing, service vs. sales, and cross-sell risks.
Preventing service appointment messages from being reclassified as marketing communications.
Synchronizing TCPA opt-outs with DMS platforms (CDK, Reynolds, DealerSocket) to prevent re-contact violations.
Compliance for sales-floor texting: follow-up cadence, consent documentation, and BDC handoff protocols.
Managing Business Development Center compliance risk: script review, agent oversight, and consent verification.
Compliance for service-lane communications: appointment reminders, RO updates, and recall notifications.
Leveraging and documenting Established Business Relationships for dealership outreach.
Auditing DMS opt-out records, consent fields, and data integrity for TCPA defense.
Dealership TCPA litigation defense: consent chain documentation, DMS evidence, and class action risk mitigation.
Comprehensive exam covering all Automotive Dealership SMS Compliance modules. 90% passing score required.
This comprehensive course is designed for all professionals. Upon successful completion, you'll earn a professional certificate demonstrating your expertise.
MYTCRPLUS.com is not affiliated with The Campaign Registry. TCR and The Campaign Registry are trademarks owned by The Campaign Registry. The use of TCR is nominative use, meaning the term is employed solely to identify and refer to the official 10DLC services and requirements of The Campaign Registry without suggesting any sponsorship, endorsement, or affiliation. Mytcrplus.com provides tools and templates to support compliance efforts but does not provide legal advice. Compliance requirements vary by industry, jurisdiction, and use case. You are responsible for ensuring your messaging practices comply with applicable laws, obtaining appropriate consent from recipients, and monitoring ongoing compliance as regulations evolve. Consult legal counsel if you are unclear about your specific compliance situation.